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Frequently Asked Questions – Everything you need to know about Brussels Maps


Welcome to our FAQ – Decorative maps and posters of Brussels


Are you looking for answers to your questions about our decorative maps of Brussels, their customization, production, or delivery? You are in the right place.

At Brussels Maps, we specialize in creating handcrafted map posters representing Brussels and its 19 municipalities.

This FAQ gathers all the answers to the most frequently asked questions about our custom posters, online ordering, free delivery, manufacturing quality, and the maintenance of your wall posters.

➡️ Also check out our blog on cartographic art and ourdecor guidesto go further.


Map of Auderghem in Brussels.

Orders & customization

Each Brussels Maps card can be customized for free. When placing your order, you can:

  • Highlight a specific address.

  • Add a pictogram(heart, star, house, marker…).

  • Choose a color for a symbolic location.

  • customize the text of the map legend.

This customization transforms your map into a unique keepsake.

Yes. You can add a title, a date, or a message customized on your card, for example: "Our first apartment – Ixelles", "Here is where it all began", "Brussels, our story"

This customization makes your poster even more meaningful. Just indicate the desired text in the designated area when ordering.

Yes, we offer:

  • Maps of the Brussels-Capital Region

  • Maps of the 19 municipalities

  • Maps of specific neighborhoods upon request (Sablon, Flagey, Place Jourdan, etc.)

For a custom request (e.g., cutting out a very specific area), contact us via the contact form.

Absolutely. Our customized maps are perfect for gifts such as: Wedding or birthday, Moving in, Going abroad, Meeting or memory of a significant place

💡 Check out our tips in our article: 5 ideas for personalized gifts in Brussels.

Choose your model in the Shop, select the format, add the customization (if desired), and confirm.

Delivery & pickup

We print on demand, to ensure maximum quality. The average times are:

  • Manufacturing: 24 to 72 business hours

  • Delivery in Belgium: 2 to 5 business days

  • Pickup at the workshop: possible as soon as your map is ready (usually within 48 hours)

Yes. The delivery to a pickup point is free in Belgium. You can also pick up your order for free at our workshop.

Yes, we ship abroad

You will receive a tracking email as soon as it ships, with all the information about the delivery of your order.

Payment & security

Most electronic payment methods

Visa / Mastercard, Bancontact, Apple Pay / Google Pay, Stripe

All transactions are secure and encrypted. Security and secure payment

Yes. We strictly comply with the GDPR. Your information is encrypted and never stored.

Returns, exchanges & guarantees

You have 14 days to exercise your right of withdrawal (excluding personalized cards).

Contact us via the contact form.

No, except in the case of a defect or error on our part. In that case, we will replace your product free of charge.

All our maps are covered by a 2-year legal warranty.

Ecology & local manufacturing

Yes. We use:

All our posters are created and printed in Brussels (Schaerbeek), in our workshop. ( About )

Other frequently asked questions

This site is dedicated exclusively to Brussels. For other cities, please check Copernicus Maps.

Yes, we offer customized B2B projects. Contact us for a quote.

Giving a personalized map is giving a tangible memory, a printed moment of life, a shared story. It is a gift with high emotional value that lasts a lifetime.

Yes, we offer bulk orders for individuals and businesses. Discounted rates are available.

Because they are emotional, unique, and timeless.They allow you to celebrate a memory, a meeting, a cherished address, and often become central pieces of interior decoration.

A design map is much more than a decorative object: it tells a personal story and reflects your connection to a place. It is a piece of art that has meaning.

Products & quality

We use UV-resistant pigment inks, ensuring:

  • Color retention for decades

  • Water-resistant

  • Ultra-precise details

  • A professional finish

📄 A3 – classic size

📄 B2 – intermediate format

📄 B1 – large decorative format

📄 other formats available upon request.

Our posters are printed on FSC art paper 250 g/m², acid-free, compliant with the standard ISO 9706.

Results: vibrant colors, long lifespan, and high-end rendering.

No, to avoid damage during shipping and unnecessary transport. All our formats (A3 to B1) are compatible with standard frames available on the market.

Need help?

Contact our team for any other questions or custom projects.

Also check out our blog on the neighborhoods of Brussels to deepen your knowledge.

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